Before attending an interview you should consider your responses to questions you suspect might be asked and plan some questions of your own. These will clearly depend on the job or company in question, but the following should give you some food for thought.
Interview Questions to Expect:
Why do you want this job?
Think very carefully about this question. Stress the positive aspects which have attracted you to this position. Do not mention the negative aspects of your current job or the job in question.
What qualities do you think will be required for this job?
Their job spec. may help you, but you should also think of the other qualities that may be required such as leadership ability, supervisory skills, communication skills, interpersonal skills, problem solving, analytical skills etc.
What can you contribute?
This is your chance to shine. Tell them about your achievements in your previous positions which are relevant to the new position you are applying for.
Why do you want to work for this company?
Emphasise the positive reasons why you want to join their company, but avoid aspects such as more money or shorter hours. These would not endear you to a prospective employer.
What do you know about this company?
This is your chance to impress the interviewer with your knowledge of their company. Give them a run down of their products/services, sales figures, news, company figures, customers, etc.
What interests you about our product (or service)?
Again, your research into the company should aid you in answering this question.
What can we (the new company) offer that your previous company cannot offer?
Tread carefully here! Again do not mention money. Stress opportunities for personal growth, new challenges, etc.
You have not done this sort of job before. How will you cope/succeed?
Say that you are the sort of person who aims to succeed at everything you do and that you are very determined and will do whatever it takes to get the job done.
Why should we employ you?
The answer to this question will be based on your previous experience and achievements which relate to the company. At the end you could add that you think there is a good fit between you and the job, and do ask the interviewer for their opinion.
How long do you think it would be before you were making a significant contribution to the team/company?
If you think that you could contribute from day one then say so. Then turn the question round on them to ask how soon they would expect it.
How ambitious are you? Would you compete for my job?
Depending on the position you are applying for you may want to sound fairly ambitious, but do not look as if you are immediately after the interviewer’s position.
What do you like and dislike about the job we are discussing?
Likes: stress things such as a new challenge or the opportunity to bring fresh experience to the company. Dislikes: Imply there is nothing to dislike about the job, which is why you are so interested.
Why did you choose a career in …?
Be positive about your reasons. If you have changed careers make a logical argument as to why you did so.
Why are you changing careers?
This question will only be asked if you are making a radical change in your career. Always stress the positive aspects of the change rather than the negative aspects of your previous career – you do not want to come across as someone who is moving just because you hate your old career. Say why you think you will be good in the new career – this should come from your experience and achievements, stress the transferable skills you have, such as leadership ability, etc.
How much does your last job resemble the one you are applying for? What are the differences?
The interviewer is trying to see how well you would fit in to the position you are applying for. So you should stress the similarities rather than the differences. When it comes to discussing the differences it will help your case if you can show that either you have done something similar in the past or that you can quickly pick up the new skills.
What do you think of the last company you worked for?
You should stress the positive aspects of your last company saying that they were a good company to work for. Tell them about the training you received or the work related experience you gained.
Why did you join your previous company? Did they live up to your expectations? Why are you leaving now?
Always be positive about your reasons for joining and leaving a company. Be very careful that you do not say anything negative about your present employer. If you do, the new company will wonder what you will say about them when you leave. You might want to stress that you are looking for a new challenge and that you feel that the company who is interviewing you fits the bill!
Explain the organisation structure in your last company and how you fitted into it?
This sort of question may be used to find out whether your old job is at a comparable level to your new job. If the new job being discussed would be a step up the ladder you will need to show that you are ready for a more demanding position. You may be able to show that you have already had many of the responsibilities and the necessary skills which would be required for the next step.
How long have you been looking for a new job?
If you have been unemployed for a long time this may be a rather tricky question to answer. But be honest. If you have been away on holiday or done some voluntary work you could mention this.
Do you prefer to work in a small, medium or large company?
Remember where you are! If the company interviewing you is a small to medium sized company say that you enjoy a close atmosphere with a good team spirit. At a large company say that you enjoy the stability of working for a large and established company.
What are you looking for in a new job?
Make sure your answer fits in with the company who is interviewing you. A suitable reply would be that you are looking for a new job where you can apply your existing skills and learn new ones.
What would your ideal job be?
Again, remember where you are! Describe the job in terms of the criteria they have used to describe their job. An ideal job might include things like challenging work, a fair rate of pay for the job, nice colleagues, good career prospects, good team atmosphere, opportunity to learn new skills, apply old skills, etc.
Are you considering any other positions at the moment?
If you are say so, but do not give too many details away – it will weaken your negotiating position later. If you do not have any other job offers at the moment just say that you have a few irons in the fire.
How would you describe yourself? / How would others describe you?
Pick your best attributes and achievements from your career.
Do you consider yourself successful?
You should say you do. Pick some work related achievements that are in line with the position that you are discussing
What was your greatest success? How did you achieve it?
You should pick an achievement which is related to their needs.
What has been your biggest failure?
Try to pick a failure which you were later able to correct or something that is not really important.
How could you improve yourself?
Do not mention anything negative about yourself – the interviewer is looking for a chink in your armour.
Did you feel you progressed satisfactorily in your last job?
If you progressed faster than normal you should say so. If growth was not as good as expected then be careful how you phrase this.
Are you a leader?
State how you have successfully acted as a leader, giving examples of your successes.
How do you handle criticism?
Your answer should be along the following lines: “I always think that it is important to get feedback on how I am performing so that I can improve any areas which my manager/supervisor highlights. Do you have regular staff appraisals and a staff development plan?”
What sort of manager are you? / What makes a good manager?
You should say that it is someone who listens to other people and can delegate whilst maintaining overall control of the task at hand, bringing in the project on time and to budget. Good planning skills are essential.
Do you work well with others? Or are you a loner?
Some jobs mean that you have to work very closely with other people whilst other jobs mean that you are largely working on your own, so you need to say that you are happy in both situations.
Do you need other people around to stimulate you or are you self-motivated?
You need to say that you are self-motivated.
Are you accepted into a team quickly?
Hopefully you can answer a resounding “Yes” to this question.
Can you act on your own initiative?
You should say that you can, backed up with compelling examples. You could ask how much responsibility you would have.
How do you run a meeting?
You could say that you must start with an agenda and stick to it. You could add that you would try to get the views and ideas from everyone present, working in an air of co-operation. If people moved off at a tangent you would bring them back to the item being discussed.
What motivates you?
Our suggestions are career growth, opportunity to learn new skills, good co-workers, etc.
What management style gets the best results out of you?
Try and think about how you have reacted to different managers and which factors have motivated you. Do not say too much in reply to this question, because if your answer is contrary to the management style of the company they will not be keen to employ you!
Do you know how to motivate other people?
Hopefully you can say “Yes”, and say that you have to find out what motivates a person and give them recognition for a job well done. You should always give them encouragement and help them when required.
Are you competitive?
Your answer depend on the sort of job you are doing. If you will be working as part of a team you will need to show that you can work in the best interests of the team and not just for your own benefit.
Are you aggressive?
If you mean by this someone who gets things done, then the answer is “Yes”. You need to defuse the implications of this question.
What do you dislike doing?
Say that you are prepared to do whatever it takes to get the job done well and on time and try to do disagreeable things first to get them out of the way rather than putting them off.
What problems did you encounter in your last job? What annoyed you about your last job?
Stick to the problems that you were able to solve, i.e. “I had problem X, which I later managed to resolve by doing Y”. Show that you are a person who can solve problems rather than someone who lets things get on top of them.
What would you like to avoid in your next job?
You need to remain positive here, either saying nothing in particular or only highlighting negative traits that you would not expect to see within the new job/company.
Do you feel you are ready to take on greater responsibilities?
Show how you have progressed throughout your life and how you have accepted and taken on responsibility for the actions of yourself and others. If you have not really had many work related responsibilities you can mention other responsibilities you have had outside work.
Can you work under pressure?
You need to say that you can and again, give strong examples. You could ask how much pressure the job involves.
How many hours are you prepared to work?
You would be prepared to work the necessary hours to get the job done and progress your career, whilst maintaining a sensible work/life balance.
Do you mind working for someone older than yourself? Younger than you? Of the opposite sex?
Here you can say that you are prepared to work with anyone, as long as they demonstrate the leadership skills, personality and behavioural traits your respect and will get the best from you.
What are your career goals?
Link your own goals with those that the hiring company / dept / manager have.
How did you get on with your previous manager/supervisor, co-workers and subordinates?
Hopefully you can say that you got on well with everyone, but consider having some examples ready of those that proved more challenging and how you addressed this.
What interests do you have outside work?
Your hobbies and interests can tell an employer a lot about you, including whether you are sociable or solitary, and whether you can take on ‘leadership’ roles. So you should think about which interests will paint the right picture of you given the position you are discussing.
If you have changed jobs a lot you may be asked how long you would stay in the new job.
You should state that you are looking for a long-term opportunity where you can learn and develop. You could then ask them if this applies to the job being discussed.
Have you ever been fired?
If you have, you will need to handle this question with great care. Try and put yourself in as favourable light as possible without being too dismissive. If you have later been able to correct any deficiency which resulted in you being fired you should tell the interviewer.
You may be over qualified for this position?
Tell them that you feel that your extra experience would enable you to make a bigger contribution sooner than someone with less experience. Also provide reasons as to why you would remain in the new role, long-term, to mitigate any potential concerns they may have if they feel you’re over-qualified.
Are you prepared to relocate?
If you are, say so. If you do not want to move then you do not have to accept the job – try and come across as someone who is positive.
Are you willing to travel?
Again if you are, say so. You want to sound positive, so find out how much travelling is involved before you accept/decline the job.
How often are you off sick?
This can be a difficult question to answer if you are frequently off sick or you have just recovered from a prolonged period of illness – just be honest. If you have generally enjoyed good health and this period of illness is not typical then you should say so.
What did you earn in your last job?
You have to be very careful when answering this question because once an interviewer knows your current salary they may try and fix your next remuneration based on this figure. This may be satisfactory if you only wanted a modest rise in salary and your current salary is in line with their salary range, but, what if your current salary is substantially lower than the rate for the job, or if you feel you deserve a substantial salary rise? In these cases you would be best advised to say that you do not really want to prejudice yourself by being too high or too low. Ask if you can discuss this later after the responsibilities for the job have been discussed; you may also want to ask them what the range for the job is (if you do not already know).
What level of salary are you looking for now?
Be very careful when you answer this question – you do not want to appear to be greedy. If you are applying for a specific vacancy you could ask them what the salary range is. Once they have answered you could say “I think my experience would place me at the top end of your range, don’t you?” If they ask you this question fairly early on in the interview you could delay answering by saying “It is hard to discuss salary without first knowing a little bit more about the job and the responsibilities.”
What will your referees say about you?
Say that you expect excellent references.
If you cannot answer a question you might reply with “That’s an interesting question – how would you tackle it?”
You should give the answer, which in your opinion will give you the best chance of getting the job.
Interview Questions you may want to Ask:
What are the common attributes of your top performers?
What are a few things that really drive results for the company?
How do you plan to deal with…?
What will be my responsibilities?
Where will I fit into the overall organisational structure?
Who will I report to?
Where does he/she fit in the structure?
Who will report to me? How experienced are they?
What do you expect me to do in the first 60 to 90 days?
What level of performance do you expect from me?
Who are your customers?
Where is the company going? Upwards? Expansion plans?
What are the chances of advancement/promotion in this position? When?
What will be my salary, benefits and bonuses? [Do not bring this up too early in the interview – wait until they are sold on you.]
Will travelling be required in this position?
Will relocation be required now or in the future?
What training do you provide?
When will you decide on the appointment?
What is the next step?
And if you want to step out of the box, you may want to ask some of these questions. This list was compiled using information from an interview with the CEO at the career site What’s For Work, Hoover, and the CEO at Snagajob. It is also inspired by Vicky Oliver’s book “301 Smart Answers to Tough Interview Questions.”
How has this position evolved?
How would you describe the company culture?
Who do you consider your major competitors? How are you better?
Beyond the hard skills required to successfully perform this job, what soft skills would serve the company and position best?
Can you tell me what steps need to be completed before your company can generate an offer?
How would you score the company on living up to its core values? What’s the one thing you’re working to improve on?
What have past employees done to succeed in this position?
Where do you see the company in three years and how would the person in this role contribute to this vision?
I read X about your CEO in Y magazine. Can you tell me more about this?
What’s your staff turnover rate and what are you doing to reduce it?
Competency Based Questions:
Tell me about a time when you have had to communicate an unpopular management decision to your team. How did you deliver this information? (communication skills)
Tell me about the most difficult customer you have ever had to deal with. What was the problem, what did you do and what was the outcome? (customer service skills)
Can you describe any projects or tasks that were primarily undertaken because of your efforts? How successful were they? (initiative)
Give me an example of when you were successful in identifying and developing business opportunities outside existing business (leadership skills)
Tell me about a time when you had to take charge of a group of people to achieve a particularly important outcome (leadership skills)
What management style do you find works best for you? (leadership skills)
When scheduling your time, how do you determine what constitutes a priority? (scheduling)
Describe your most satisfying experience in attempting to gain management’s support of an idea or proposal. What was the situation and how did it turn out? (persuasion)
When did you last lose your temper? Why? What was the result? (pressure)
Tell me about a time when a process or operation was being done poorly. What did you do? How did it work out? (pro-activity)
Give us three examples of the types of problems you like to solve (problem solving)
Do you set performance standards for yourself, and if so, how? (results orientation)
Describe the most positive team you have ever worked in? What made it this way? (team skills)
Give me an example of a time when your ideas were strongly opposed in a discussion. How did you react? (tolerance)